Schedule an Inspection

Yes. It is usually a phone call: tell us what is going on and where, and most problems can be identified on that call. There is no charge and no obligation, and if we are not the right fit for the job, we will tell you before anyone books a visit.

Most routine work, including general pest control and the quarterly and monthly programs, can be priced on the consultation call itself. Where a job needs somebody to walk the building before anyone can be precise, we say so on that call and explain what it involves before anything is booked.

You describe the problem and we ask a short set of questions about the building: what it is, how old it is, which room the activity is in and what changed before it started. Most problems can be identified from that. You get told what it most likely is, what is causing it, and what it would take to fix.

Whatever you have noticed, in your own words: what you are seeing or hearing, where in the building, how long it has been going on, and roughly what kind of building it is. You do not need to know the species, because identifying it is our job. Mention any earlier treatment, or an audit or violation behind the call.

It goes directly to the business email and is read by a person, with a reply within one business day and usually sooner. The form does not ask for your street address, because that only matters once an inspection is being scheduled. If it is urgent, call (631) 212-9601 instead.

Yes. A person answers at any hour, including weekends. That does not mean a truck at every hour: an overnight call gets a diagnosis and a schedule. Some work is done after dark on purpose, such as a restaurant kitchen once it has closed, or a hornet nest while the colony is inside.

Say on the form that it is commercial and what the site is, because that changes who calls you back. For a co-op or condo, the first call goes best with the managing agent and the superintendent on the line. For a food facility, have the audit scheme and the next audit date ready.

Verify them with the New York State Department of Environmental Conservation rather than trusting any website, including this one. Graduate Pest Control holds pesticide business registration 03298, and Ryan Katz holds certified applicator license C1822141 in categories 7A, 7F and 8.